How Staffing Firms Can Build AI That Actually Works with Lauren B. Jones

AI is making it easier than ever to build custom tools, but does that mean the traditional staffing tech stack is becoming obsolete? In this episode of The Staffing Show, David Folwell is joined by Lauren B. Jones, Founder of Leap Advisory Partners and The Real AI Agency, to explore what AI really means for staffing firms and why success depends on building the right habits, not just adopting new tools. Lauren explains why many AI projects fail, how operators should approach building and managing AI agents, and why clear KPIs, strong operating systems, and thoughtful implementation matter more than chasing the latest technology. They also discuss the importance of CEO involvement, AI governance, data protection, continuous learning, and the mindset staffing leaders need to thrive as AI evolves. Listen in for practical guidance on using AI to create real value without losing sight of the fundamentals!